FAQ's
- Everyday Rewards Information
- What is MILKRUN?
- Getting started with MILKRUN
- Troubleshooting Sign-In Issues
- Is there a minimum order value?
- How much is delivery?
- What payment methods do you accept?
- How do I apply a voucher?
- How do I close my account?
- How does it work?
- Where do you deliver?
- What are your opening hours?
- Are there any item or cart limits?
- Can I schedule when my order will be delivered or update the time?
- I need to change my delivery address
- How do I track my order?
- Where can I see my invoice?
- What if an item I ordered is out of stock?
- Can I opt out of substitutions?
- How long does delivery take?
- Can I collect my order in store?
- Can I add or remove from an order after I placed it?
- Can I have the order left unattended?
- What happens if I am not home for my delivery?
- Can I return an item?
- What do I do if an item in my order was missing, incorrect, or arrived damaged?
- I received a product that is close to or past the use by/best by date
- What is the Fresh or Free Guarantee?
- How long does my refund take?
- My closest Countdown store has a certain product but I can’t find it on the app